Delivery Workers

Notice of Rights for NYC Delivery Workers

Print icon Print

Read notice in Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 中文 - 简化字 (Chinese - Simplified) | 中文 - 繁體字 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)

Notice of Rights for NYC Delivery Workers

This notice applies to you if you work for a delivery service that is not a “third-party grocery delivery service” or “third-party food delivery service.” This includes any business that offers delivery services to another business; for example, Amazon Flex and Gopuff.

a blue circle icon with an illustrated bar graph

Pay

  • The delivery service must pay you all earnings at least once a week, offer a no-fee option to receive payment, and give you a detailed pay statement.
a blue circle icon with an line art of earth with multiple route pins on it

Routes

  • The app must tell you route details before you accept a delivery. Details must include pickup address, estimated time and distance, tip, and pay.
a blue circle icon with a line art of a open pad lock

Access

  • If you perform food deliveries, the delivery service must give you a free insulated food delivery bag after 6 food deliveries.
  • You have a right to use a business's bathroom when you pick up orders.

No Retaliation

It is illegal to penalize workers for exercising their rights. Contact DCWP immediately about suspected retaliation. DCWP will never ask about your immigration status.

File a Complaint

If your rights are violated, you may be owed money. To report a violation, file a complaint with the Department of Consumer and Worker Protection (DCWP).

DCWP will not share your identity without your prior consent.



Download printer-friendly version of the Notice in English | Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 中文 - 简化字 (Chinese - Simplified) | 中文 - 繁體字 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)

Read Notice of Rights for NYC Restaurant Delivery Workers and Notice of Rights for NYC Grocery Delivery Workers


01/2026