Permanent Supportive Housing

Permanent supportive housing (PSH) aims to achieve housing stability by offering housing assistance and supportive services to for households in which at least one member of the household is living with a disability. Services offered through PSH are voluntary and are designed to foster independent living, connect individuals to community based healthcare, treatment and employment services.

In NYC, the two primary types of PSH are congregate (also referred to as single-site) and scattered-site. Congregate PSH involves a designated building where each individual or family has private living quarters and may share kitchens and/or common recreational rooms or other facilities. Scattered site PSH involves designated units in apartment buildings spread throughout a neighborhood or community. Both types are accompanied by wrap-around supportive services that are focused on ensuring housing stability while maximizing participant independence.

Participant Eligibility

All NYC CoC-funded PSH projects are required to dedicate 100 percent of their beds to people who meet HUD’s definition of chronic homelessness

All PSH projects must adhere to Housing First requirements and work to minimize any barriers to an applicant’s entry into their project (including by resolving eligibility issues presented by braided funding). Therefore, PSH projects may not:

  • Establish service participation requirements beyond demonstrating meeting basic eligibility; or
  • Screen out participants based on having too little or no income, active or history of substance abuse, a criminal record, a history of domestic violence, mental health and/or substance use history
  • Include any requirements that are not in a standard lease. (e.g., preconditions such as income or sobriety)

How to Qualify

Referrals to PSH programs run through CAPS, NYC's coordinated entry system. See our Supportive Housing Navigation Tools page for more information.

Organizations that do not currently use CAPS should contact HRA CAS Support at hracassupport@hra.nyc.ov and request a new agency form. Once the form is submitted, it will be reviewed by program staff before approval.

If you are an existing agency in CAPS and would like to add a new user, please follow the instructions in the CAPS User Security Guide.

Provider Agencies

Association to Benefit Children

Bailey House

Banana Kelly Improvement Association

Bowery Residents' Committee

BronxWorks

NYC Department of Housing Preservation and Development

Columba Kavanagh House

Community Access

Community Action for Human Services

Community Counseling and Mediation

Concern for Independent Living

Covenant House New York

CUCS

FACES NY

Foundation for Research on Sexually Transmitted Diseases

Gay Men's Health Crisis

Goddard Riverside Community

Harlem United

HELP USA

Housing Plus Solutions

Housing Solutions of New York

Housing Works

Institute for Community Living

Jericho Project

Jewish Board for Family and Children's Services

Kenmore Housing Development Fund

Lantern Community Services

Lower Eastside Service Center

Lutheran Social Services of New York

Palladia

Pibly Residential Programs

Postgraduate Center for Mental Health

Praxis Housing Initiatives

Project Hospitality

Project Renewal

Promesa

Services for the UnderServed

The Bridge

The Fortune Society

United Bronx Parents

University Consultation and Treatment Center for Mental Hygiene

Urban Pathways

Vocational Instruction Project Community Services

Volunteers of America

West Side Federation for Senior and Supportive Housing

Women in Need

Additional Resources

Strategies for Increasing Client Engagement and Reducing No Shows:

Strategies for Increasing Client Engagement and Reducing No Shows 

Template Instructions for Creating an SRO Flyer 

NYCSRO_Program Template PPT 

NYCSRO_GenericFlyer