Know Your Tenant Rights with PEU

The Mayor’s Public Engagement Unit’s Tenant Support Unit (TSU) educates New Yorkers about their tenant rights. Educating New Yorkers about their rights empowers community members to fully advocate for themselves and ensures that the City is better able to meet community members’ needs. By informing New Yorkers of their rights, and connecting them to support resources, TSU helps people stay securely in their homes. Learn more about tenant rights.

Learn about your rights as a tenant in NYC with the Mayor’s Public Engagement Unit’s Tenant Support Unit (TSU). Empower yourself to advocate effectively and stay securely in your home.

Tenant Helpline

The Tenant Helpline is a centralized hub where New Yorkers at risk of displacement or facing a housing-related issue can access information about tenants' rights and get connected to resources to address their needs. 

Call 311 and ask for "Tenant Helpline" for:

• Information on tenant rights
• Referrals for enforcement and mediation
• Connections to free legal services
• Referrals to cash assistance, SNAP, Homebase, and other resources

It’s a vital resource supported by TSU housing Specialists trained to handle various housing-related issues.

Social Media Toolkit

Join our efforts to spread awareness through the Know Your Rights campaign and contribute to building a stronger, more informed community!

1. The Tenant Helpline is a free resource available to all New Yorkers, no matter your immigration status. Our Specialists can provide housing-related services in multiple languages. Call 311 and ask for the Tenant Helpline to get free 1-on-1 support with a PEU Specialist today!
2. Tenants of NYC: Did you know that you can get free 1-on-1 help and guidance on housing-related issues, which may include referral to free legal services? Call 311 and ask for the Tenant Helpline to get connected to a PEU Specialist!
3. Eviction? Landlord harassment? Questions about your rights? PEU is here for YOU! Call 311 and ask for the Tenant Helpline to get information on tenant rights and resources.
4. NYC tenants have rights. Know your rights as a tenant in NYC! Learn more about your tenant rights at nyc.gov/TSU @mayorsPEU #KYR
5. You are legally entitled to a safe home. 🏠 #KYR Call 311 and ask for the Tenant Helpline to know your rights. @mayorsPEU
6. @mayorspeu’s Tenant Helpline is here to help. Call 311 and ask for the Tenant Helpline. #KYR