| Due to a 
						service disruption caused by an unexpected power outage 
						at the City's data center that occurred on April 29, 
						2022, our Buildings Information System (BIS) is not 
						reflecting some customer transactions. DOB is working 
						diligently to address the issue. Transactions made 
						between April 29th and May 6th, 2022 may have been 
						impacted, as well as limited transactions prior to April 
						29th. If you believe 
						that your BIS transaction has been impacted by this 
						service disruption, 
						please first check BIS to see if the website 
						accurately reflects the transaction. If BIS does not 
						accurately reflect your transaction, please reach out to 
						the Department by calling (212) 566-5000 or 
						
						submitting an online help form request so that 
						we can assist you. Issues arising from this service 
						disruption are being prioritized by the Department. 
						
						Read our Service Notice for more information |